Privacy Policy

Last updated: December 21, 2024

At VIP Vallarta Transportation, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and transportation services.

1. Information We Collect

We may collect the following personal information when you make a reservation or contact us:

• Identification: Full name, phone number, and email address.
• Trip Details: Flight information, arrival/departure time, hotel or destination/pickup address.
• Payment Information: Data processed securely through our payment providers (PayPal/Stripe). We DO NOT store your full financial information (card numbers) on our servers.

2. Use of Information

We use your information exclusively for the following purposes:

• Process and confirm your transportation reservation.
• Communicate with you regarding changes to your itinerary, driver location, or service updates.
• Monitor your flight status to adjust pickup times.
• Improve our services and customer support.

3. Data Protection

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL (Secure Socket Layer) encryption to ensure that data transmitted between your browser and our server is secure.

4. Information Sharing with Third Parties

We do not sell, trade, or rent your personal information to third parties. We only share the necessary information with:

• Our drivers and operational staff strictly for the execution of the transportation service.
• Legal authorities if required by law to comply with judicial processes.

5. Cookies

Our website uses "cookies" to improve your browsing experience. A cookie is a small text file that is stored on your device. You can set your browser to refuse cookies, although this may limit some site functionalities (such as remembering your reservation data).

6. Your Rights (ARCO)

You have the right to access, rectify, cancel, or oppose (ARCO Rights) the use of your personal data. If you wish to delete your information from our database after completing your service, please contact us via our contact form or email.